About Us
New Signature is made up of a diverse group of experts that have different interests, experiences and backgrounds, but we all share a passion for providing unmatched customer service.
We use this passion to provide services and build products that use technology creatively, are beautifully designed, have a positive social impact, and are always backed by passionate, friendly support. We build long-term relationships with our clients through effective listening, regular communication, responsive customer service, client education, accurate project management, product quality, and an ethical approach to business.
New Signature is proud to have received the 2010 National Capital Business Ethics Award. The Awards recognize companies that exemplify a strong commitment to business excellence and to the highest standards of civic and social responsibility, integrity and ethical conduct in the Greater Washington region.
Founded in March 2003, New Signature has served more than 200 clients. We are an accredited member of the Better Business Bureau (BBB) and maintain an “A” rating.
Why Work With Us?
We stand out from the crowd in several ways:
- Unmatched Customer Service. Really. New Signature’s “Extreme Customer Service” provides personalized attention, continuous communication, immediate action, and definitive follow-through. We listen and we deliver.
- Empowerment. New Signature’s culture strongly promotes open communication, transparency, high expectations and empowerment. Every member of New Signature has the ability to make decisions and make an impact.
- Helpful Experts. We only hire the best and we invest substantially in their continued education. This translates into skilled and happy employees who are dedicated to our clients’ success.
- Exceptional Quality. We take pride in our ability to design, create and deliver amazing products and services. Each is tailored to meet our customers’ need and delivered on time.
- Technology and Best Practices. We continually identify, test, and deploy new technologies and refine best practices to make a positive impact on our customers’ business.
- Independent and Objective. We are technology agnostic and vendor neutral. Our experts provide you with sound and independent strategic advice.
- Honest and Ethical. New Signature’s values shape the way we do business. You can read more about them in the section below.
Who We Serve
We provide products and services to a range of companies: from nonprofit to for profit; from sole proprietor to Fortune 1000. Each of these clients is equally important in our eyes, and we work with each of them to understand their business and their priorities.
Our experience includes clients from almost all industry sectors, including: non-profit, association and foundation; public affairs; finance and real estate; education; legal; restaurant and hospitality; media and communications; technology; health and medical; government; retail; transportation; and professional services.
New Signature develops long-term relationships with clients by emphasizing education, communication, flexibility and an ethical approach to business. This approach to business is driven by New Signature’s values, which shape the way we work and set us apart from the competition.
Values
New Signature’s core values shape the way New Signature does business and drive the company’s success. They are the underpinning of our company culture and they shape the way we do our work, the projects we pursue, and the interactions we have with our customers, colleagues, partners, and suppliers. We pledge to:
- Be a great company to do business with—for clients and suppliers.
- Provide only superior services.
- Foster client communication and provide polite customer service.
- Educate our clients.
- Stay creative and be forward thinking, proactive, entrepreneurial and adaptive.
- Promote trust and credibility through legal and ethical conduct.
- Promote diversity of experience, culture, ideas and opinions.
- Contribute proactively to a better community.